Privacy Policy

1. Introduction

Quis Enterprise Group LLC ("Quis," "we," "us," or "our") operates the website at quisenterprisegroup.com and provides courier and logistics services throughout the Dallas–Fort Worth Metroplex and across Texas.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have. It applies to our website, our booking and quote forms, and the information we handle in the course of providing delivery services.

By using our website or submitting a request to us, you agree to the practices described in this policy.

2. Information You Give Us

We collect the information you choose to provide through our forms, by email, or over the phone. Depending on what you are asking us to do, this may include:

Category	Examples
Contact information	Your name, company name, email address, phone number
Pickup details	Street address, city, state, ZIP, on-site contact name and phone, access instructions
Delivery details	Destination address, recipient contact, deadline, access instructions
Shipment details	Item description, number of pieces, approximate weight, dimensions, pallet or skid count, special-handling requirements, vehicle preference
Scheduling	Requested pickup dates and times, delivery deadlines, recurring route schedules
Correspondence	Messages, notes, and any details you write into a form field or send us

We do not request payment card numbers, bank account numbers, Social Security numbers, or government ID numbers through this website.

3. Information Collected Automatically

Our website is a static site and does not use advertising trackers or behavioral profiling. Our hosting and security providers may automatically log limited technical information needed to deliver and protect the site, which can include your IP address, browser type, device type, the pages requested, and the date and time of the request.

This information is used for security, abuse prevention, and basic operational troubleshooting. If we add website analytics in the future, we will update this policy before doing so.

4. Information About Third Parties You Provide

When you book a delivery, you may give us information about someone else — for example, a recipient's name, phone number, and address, or an on-site contact at a job site or clinic.

You are responsible for making sure you have the right to share that information with us. We use it only to complete the delivery you requested and to communicate about it.

5. How We Use Your Information

We use the information we collect to:

• Review, confirm, schedule, dispatch, and complete your delivery
• Assign an appropriate driver and vehicle, and plan efficient routing
• Prepare quotes, route proposals, and recurring service programs
• Communicate with you about a request, an active delivery, or your account
• Provide proof of delivery and respond to questions or claims
• Invoice for services and maintain our financial and business records
• Improve our services and operations
• Prevent fraud and abuse, and secure our website and systems
• Comply with applicable laws, regulations, and legal process

We do not sell your personal information. We do not share it with third parties for their own advertising or marketing purposes. We do not use your information for targeted advertising or automated decision-making that produces legal or similarly significant effects.

6. When We Share Information

We share information only where it is necessary to run our business or where the law requires it:

• Our team. Drivers, dispatchers, and staff assigned to your delivery receive the details needed to complete it.
• Service providers. Companies that operate our website, host our forms, provide our email, and process payments act on our behalf and are limited to those purposes.
• Your own organization. Where you have an account with us, authorized contacts at your company may be able to see requests placed on that account.
• Professional advisors. Our accountants, insurers, and attorneys, where reasonably necessary.
• Legal requirements. Where required by law, subpoena, court order, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If Quis is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction. We will notify you if your information becomes subject to a materially different privacy policy.

7. Service Providers We Use

Provider	Purpose
Netlify	Website hosting and form submission capture
Google Workspace	Business email for our team

Our forms are protected against spam by a hidden anti-bot field and by our hosting provider's automated spam filtering, which may evaluate submission content to identify spam.

These providers are bound by their own agreements and are not permitted to use your information for their own unrelated purposes.

8. Cookies and Similar Technologies

We do not set advertising or cross-site tracking cookies. Our hosting provider may set limited technical cookies necessary for the website and forms to function and to prevent abuse.

"Remember my contact details." Our forms offer an optional, pre-checked box that saves your name, company, email, and phone number in your own browser's local storage so you don't have to retype them next time. This information stays on your device and is not sent to us until you submit a form. You can uncheck the box before submitting, click "Not you? Clear" on a form, or clear your browser's site data to remove it at any time.

You can control cookies through your browser settings. Blocking all cookies may prevent our forms from working correctly. Because we do not track visitors across websites, we do not respond differently to "Do Not Track" browser signals.

9. How Long We Keep Information

We keep information for as long as it is needed for the purpose it was collected, and as long as required for our legitimate business, accounting, insurance, and legal obligations.

Type	Typical retention
Delivery and dispatch records	Kept for the life of the customer relationship and for the period required by our business, insurance, and tax obligations
Quote and proposal records	Kept while the opportunity is active and for a reasonable period afterward
General inquiries	Kept only as long as needed to respond and follow up
Financial records	Kept as required by applicable tax and accounting rules

When information is no longer needed, we delete it or render it unreadable.

10. How We Protect Information

We take reasonable administrative, technical, and physical measures to protect information against loss, misuse, and unauthorized access. These include encrypted connections (HTTPS) on our website, access controls limiting information to staff who need it, reputable service providers, and spam and abuse protection on our forms.

No website, email system, or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. Please do not send us payment card numbers or other highly sensitive identifiers by email or through our forms.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. Texas residents have rights under the Texas Data Privacy and Security Act, and residents of other states may have similar rights. These may include the right to:

• Confirm whether we process your personal information and access that information
• Correct inaccuracies in your personal information
• Request deletion of your personal information
• Obtain a portable copy of information you provided to us
• Opt out of the sale of personal information or targeted advertising — we do not engage in either

To make a request, email dispatch@quisenterprisegroup.com or call (682) 477-1477. We will verify your identity before acting on a request, and we will respond within the time period required by applicable law.

We will not discriminate against you for exercising these rights. Some information must be retained where we have a legal, tax, insurance, or recordkeeping obligation to keep it, or where it is needed to complete a transaction or resolve a dispute. If we decline a request, we will tell you why, and you may appeal our decision by replying to our response.

12. Marketing Communications

We may contact you about services you have requested or received. If we send occasional service updates or offers, every message will include a way to unsubscribe, and you can also ask us to stop at any time by emailing dispatch@quisenterprisegroup.com.

We will still send you operational messages about active deliveries, quotes, and billing, because those are necessary to provide the service you asked for.

13. Children's Privacy

Our services are intended for businesses and for adults. Our website is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

14. Links to Other Websites

Our website may link to third-party websites we do not control. This policy does not apply to those sites. We encourage you to read the privacy policy of any website you visit.

15. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. When we do, we will revise the effective date at the top of this page. If we make material changes to how we handle your personal information, we will take reasonable steps to notify you. Your continued use of our website or services after an update means you accept the revised policy.

16. Contact Us

If you have questions about this policy, want to exercise a privacy right, or have a concern about how we handled your information:

Email	dispatch@quisenterprisegroup.com
Phone	(682) 477-1477
Company	Quis Enterprise Group LLC, Dallas–Fort Worth Metroplex, Texas

We take privacy concerns seriously and will respond as promptly as we can.